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Azure AI EULA for Cohere Models

Last Updated: April 4, 2024

These Terms of Service for the Cohere Models (the “Agreement”) form an agreement between you (“Customer”) and Cohere Inc. (“Cohere”) and govern your access to and use of the Cohere Models that we make available through Microsoft’s models-as-a-service platforms (“Azure MaaS Platforms”), all of which are hosted, managed and made available by Microsoft Corporation, a Washington corporation (“Microsoft”) through https://ai.azure.com/  or https://ml.azure.com/ (together, the “Azure MaaS Website”, the Azure MaaS Platforms, and the services collectively, the “Azure ML Marketplace”). This Agreement is entered into on the earlier of the date Customer: (a) first uses any part of the Cohere Models; or (b) the date a Customer first electronically consents to a version of this Agreement (such date, the “Effective Date”). Cohere and Customer are each referred to as a “Party” and collectively as the “Parties.”

BY USING THE COHERE MODELS, CUSTOMER ACKNOWLEDGES THAT CUSTOMER HAS READ, ACCEPTS AND AGREES TO BE BOUND BY AND COMPLY WITH THIS AGREEMENT, AS AMENDED FROM TIME TO TIME IN ACCORDANCE WITH SECTION 13(k) (AMENDMENTS). IF CUSTOMER DOES NOT ACCEPT AND AGREE TO BE BOUND BY THIS AGREEMENT, CUSTOMER WILL IMMEDIATELY CEASE ANY FURTHER USE OF THE COHERE MODELS. IF CUSTOMER IS USING THE COHERE MODELS ON BEHALF OF ANOTHER PERSON, CUSTOMER HEREBY REPRESENTS AND WARRANTS TO COHERE THAT CUSTOMER HAS THE AUTHORITY TO BIND SUCH PERSON TO THIS AGREEMENT.

  1. Access to Cohere Models through the Azure MaaS Platforms
  1. Provision of Cohere Models through the Azure MaaS Platforms. Cohere makes available its Cohere Models through the Azure MaaS Platforms that are hosted, managed and made available by Microsoft through the Azure ML Marketplace. Subject to Customer’s compliance with the terms and conditions of this Agreement, Cohere will:
  1. permit Microsoft to make available the Cohere Models; and
  2. grant to Customer a revocable, non-exclusive, non-sublicensable, non-transferrable, and limited license to access and use any Cohere Documentation to facilitate Customer’s use of the Cohere Models.
  1. Right to Request Microsoft to Suspend Access. Notwithstanding anything to the contrary in this Agreement, Cohere may request that Microsoft suspend Customer’s access to any portion or all of the Cohere Models at its discretion, including if Cohere reasonably suspects that: (i) there is a threat, attack or vulnerability with respect to the Cohere Models; or (ii) Customer is using the Cohere Models in a manner contrary to this Agreement. Cohere will use commercially reasonable efforts to notify Customer in writing of such request. Cohere will have no liability for any damage, liabilities, losses (including any loss of data or profits), or any other consequences that Customer may incur due to such request.
  1. Restrictions on Use

Except as otherwise permitted under this Agreement, Customer will not and will not permit any other Person to:

  1. use the Cohere Models except in accordance with the Responsible Use Guidelines;

  2. develop any Customer Offering that: (i) is obscene or pornographic; (ii) infringes on any third party’s Intellectual Property Rights or rights of publicity or privacy; (iii) contains any viruses or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept, or expropriate any system or data; or (iv) otherwise violates any applicable law;

  3. use the Cohere Models in a manner which brings Cohere or any of its trademarks into public disrepute, contempt, scandal or ridicule, adversely affects the reputation or goodwill of Cohere or any of its trademarks, or adversely affects the relationship between Cohere and any of its licensors or other customers;

  4. use the Cohere Models for any High Risk Activities;

  5. circumvent, disable or otherwise interfere with security-related or technical features or protocols of Cohere Models;

  6. use the Cohere Models to create, collect, transmit, store, use or process any Customer Data:

  1. that Customer does not have the lawful right to create, collect, transmit, store, use or process; or

  2. that violates any applicable laws, or infringes, violates or otherwise misappropriates the Intellectual Property Rights or other rights of any third party (including any moral right, privacy right or right of publicity); and

  1. access or use the Cohere Models or any Output, or develop the Customer Offering, for the purpose of building, or understanding how to build, a substantially similar or competitive product, services or models, including large language models, provided that, without the intention of circumventing the foregoing prohibition, access and use of the Cohere Models to power a chatbot or to otherwise enable functionality of a Customer Offering would not be competitive with the Cohere Models.

  1. Customer’s Use of the Cohere Models

  1. Customer Credentials. Customer is responsible for ensuring any login credentials it has been provided for accessing the Cohere Models (“Customer Credentials”) are kept secure and acknowledges that any disclosure of Customer Credentials to other Persons is at Customer’s own risk. Customer acknowledges and agrees that any use of the Cohere Models through Customer Credentials by other Persons will be deemed to be use by Customer, and Customer will be responsible for all such use, including any associated Fees.
  2. Customer Responsibilities. Customer is responsible and liable for all uses of the Cohere Models resulting from access provided by Customer, directly or indirectly, whether such access or use is permitted by or in violation of this Agreement. Without limiting the generality of the foregoing, where appropriate in the circumstances, this may include Customer taking steps to ensure that all individual users of the Cohere Models are contractually bound to terms and conditions with Customer that are no less restrictive or protective of Cohere’s rights than those set forth in this Agreement.
  1. Customer Offering Requirements

  1. Responsibility for Integration into Customer Offerings. While Customer may integrate the Cohere Models into Customer Offerings, Customer acknowledges and agrees that Customer is solely responsible for such integration and Cohere is not responsible or liable for any failure of such integration or of the Customer Offering. Customer is responsible for use of and payment for Cohere Models associated with Customer’s Microsoft account.
  2. Customer’s End User Agreement. Customer acknowledges and agrees that Cohere will not be responsible for Customer’s relationship with its own partners, customers and other Persons to whom Customer makes available its Customer Offerings. Customer will ensure the Customer Offering includes Customer’s own user agreement (“End User Agreement”), which will disclaim any liability on the part of Cohere, its affiliates, and any of their directors, officers, personnel, contractors and agents and, where appropriate, otherwise contains provisions necessary for Customer’s compliance with this Agreement. Where appropriate, the End User Agreement will also provide that: (i) End Users are responsible for independently verifying the Outputs made by the Customer Offering and should not rely on the accuracy of such Outputs; and (ii) End Users acknowledge and understand that Outputs come from models that are trained on datasets that may not reflect the most current or up to date information.
  1. Intellectual Property; Ownership

  1. Ownership of Cohere Models. Cohere owns all right, title and interest, including Intellectual Property Rights, in and to the Cohere Models. The Cohere Models is made available, and not “sold”, to you.
  2. No Ownership. Cohere makes no claim to ownership of Prompts, Outputs, or any incremental improvements, enhancements, or other modifications to the Cohere Models created as a result of the Cohere Models having been fine-tuned by or on behalf of Customer.
  1. Privacy

Customer understands that Personal Information will be treated in accordance with Cohere’s privacy policy located at https://cohere.com/privacy or such other place as may be updated by Cohere’s from time to time.

  1. Fees and Payment

Customer will be responsible for paying to Microsoft all applicable fees and taxes related to the use of the Cohere Models, including the Cohere Models (the “Fees”). Any failure to pay such Fees may result in the suspension of access to the Cohere Models and a termination of this Agreement.

  1. Confidential Information

  1. Definitions. For the purposes of this Agreement, a Party receiving Confidential Information (as defined below) will be the “Recipient”, the Party disclosing such information will be the “Discloser” and “Confidential Information” of the Discloser means any and all information of the Discloser or any of its licensors that has or will come into the possession or knowledge of the Recipient in connection with or as a result of entering into this Agreement, including information concerning the Discloser’s past, present or future customers, suppliers, technology or business; provided that the Discloser’s Confidential Information does not include, except with respect to Personal Information: (i) information already known or independently developed by the Recipient without access to the Discloser’s Confidential Information; (ii) information that is publicly available through no wrongful act of the Recipient; or (iii) information received by the Recipient from a third party who was free to disclose it without confidentiality obligations.
  2. Confidentiality Covenants. The Recipient hereby agrees that during the Term and at all times thereafter it will not, except to exercise its license rights or perform its obligations under this Agreement:
  1. disclose Confidential Information of the Discloser to any person, except to:
  1. in the case of Customer to its own employee having a “need to know” and that have entered into written agreements no less protective of such Confidential Information than this Agreement, and to such other recipients as the Discloser may approve in writings; or
  2. in the case of Cohere to Cohere’s employees, consultants, agents or affiliates, having a “need to know” and that have entered into written agreements no less protective of such Confidential Information than this Agreement; to such other recipients as the Discloser may approve in writing; and to its subcontractors or contractors to perform the Cohere Models;
  1. use Confidential Information of the Discloser; or
  2. alter or remove from any Confidential Information of the Discloser any proprietary legend.

Each Party will take industry standard precautions to safeguard the other Party’s Confidential Information, which will in any event be at least as stringent as the precautions that the Recipient takes to protect its own Confidential Information of a similar type.

  1. Exceptions to Confidentiality. Notwithstanding Section 8(b), the Recipient may disclose the Discloser’s Confidential Information: (i) to the extent that such disclosure is required by applicable law or by the order of a court or similar judicial or administrative body, provided that, except to the extent prohibited by law, the Recipient promptly notifies the Discloser in writing of such required disclosure and cooperates with the Discloser to seek an appropriate protective order; or (ii) to its legal counsel and other professional advisors, if and to the extent such persons need to know such Confidential Information in order to provide applicable professional advisory services in connection with the Party’s business.
  2. Return of Confidential Information. Upon the termination or expiration of this Agreement, each Party will promptly return to the other Party or destroy all Confidential Information of the other Party in its possession or control within a reasonable amount of time, in accordance with the Recipient’s data destruction practices. Notwithstanding the foregoing, Cohere may retain any electronically archived Customer’s Confidential Information, provided that such retained information remains subject to the confidentiality obligations in this Agreement.
  1. Warranty and Disclaimer; Data Indemnification

  1. GENERAL DISCLAIMER. COHERE DOES NOT WARRANT THAT THE COHERE MODELS WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ALL ERRORS CAN OR WILL BE CORRECTED; NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE COHERE MODELS. EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT, THE COHERE MODELS (OR ANY PART THEREOF) AND ANY OTHER PRODUCTS AND SERVICES PROVIDED BY COHERE TO CUSTOMER ARE PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COHERE HEREBY DISCLAIMS ALL EXPRESS, IMPLIED, COLLATERAL OR STATUTORY WARRANTIES, REPRESENTATIONS AND CONDITIONS, WHETHER WRITTEN OR ORAL, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, COMPATIBILITY, TITLE, NON-INFRINGEMENT, SECURITY, RELIABILITY, COMPLETENESS, QUIET ENJOYMENT, ACCURACY, QUALITY, INTEGRATION OR FITNESS FOR A PARTICULAR PURPOSE OR USE, OR ANY WARRANTIES OR CONDITIONS ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WITHOUT LIMITING THE GENERALITY OF ANY OF THE FOREGOING, COHERE EXPRESSLY DISCLAIMS ANY REPRESENTATION, CONDITION OR WARRANTY THAT ANY DATA OR INFORMATION PROVIDED TO CUSTOMER, INCLUDING ANY OUTPUTS, IN CONNECTION WITH CUSTOMER’S USE OF THE COHERE MODELS OR ANY SERVICES (OR ANY PART THEREOF), IS ACCURATE, OR CAN OR SHOULD BE RELIED UPON BY CUSTOMER FOR ANY PURPOSE WHATSOEVER.
  2. AI MODEL DISCLAIMER. CUSTOMER UNDERSTANDS THAT: (I) THE NATURE OF AI MODELS IS NOT INTENDED, AND CANNOT BE, RELIED UPON WITHOUT INDEPENDENT VERIFICATION; AND (II) IT IS NOT COHERE’S RESPONSIBILITY TO VALIDATE AND INSTRUCT CUSTOMER’S END USERS TO VALIDATE THE RESULTS OF THE COHERE MODELS, INCLUDING ALL OUTPUTS, BEFORE RELYING ON SUCH RESULTS AND OUTPUTS, NOR IS IT COHERE’S RESPONSIBILITY TO ENSURE THAT ALL PERSONS THAT RECEIVES SUCH RESULTS AND OUTPUTS UNDERSTANDS SUCH LIMITATIONS.
  3. Customer Data Warranty. Customer represents and warrants that it has obtained all rights, consents, and permissions, and made all requisite disclosures, necessary in respect of the Customer Data (including all Prompts) in connection with access to and use of the Cohere Models.
  4. Customer Indemnity. Customer will defend, indemnify and hold harmless Cohere, and its officers, directors, employees and agents from and against any claim, suit, proceedings, damages, fees, expenses, damages or other liability arising out of or related to: (i) Customer’s use of the Cohere Models; (ii) Customer’s breach of its warranty, including the warranty set out in Section 9(c) above, or (iii) Customer’s breach of this Agreement or violation of applicable law.
  5. Copyright Assurance.
  1. Subject to paragraph (ii) below, Cohere will defend, indemnify and hold harmless Customer, and its officers, directors, employees, and agents from and against any fees, expenses, damages, or other liability arising from a claim, suit, or proceeding by a third party alleging that any Output infringes, violates or misappropriates any copyright rights of a third party in the amount of any adverse final judgement or settlement as Customer’s sole and exclusive remedy in connection with such claim, suit, or proceeding (“Copyright Assurance”).
  2. The Copyright Assurance will not apply if:
  1. if it relates to a period in time in which Customer has not paid any Fees (including if Customer is late in paying any Fees) that have become due and payable;
  2. Customer has breached the terms of this Agreement;
  3. Customer is, in Cohere’s reasonable discretion, intentionally making use of the Cohere Models to generate Outputs that may infringe, violate or misappropriate the copyright of a third party;
  4. the claim, suit, or proceeding was a result of any finetuning or Modifications of the Cohere Models by Customer; or
  5. Customer continues to use the Outputs: (I) if Customer knows or should reasonably know that the Outputs are infringing, misappropriating, or violating the copyright rights of a third party; or (II) notwithstanding having received notice of the Outputs infringing, misappropriating, or violating the copyright rights of a third party.
  1. Limitation of Liabilities

Excluding Cohere’s liability arising from its Copyright Assurance, Cohere will not be liable for consequential, incidental, special, indirect, or exemplary damages arising out of or related to this Agreement, including without limitation lost profits, business, contracts, revenue, goodwill, production, anticipated savings, or data, and costs of procurement of substitute goods or services, even if advised of the possibility of such damages. Excluding Cohere’s liability arising from its Copyright Assurance, Cohere’s aggregate liability under this Agreement will not exceed the greater of: (a) the amount Customer paid for the Cohere Models that gave rise to the claim during the 6 months prior to the date the liability arose; or (b) $500 USD.

  1. Term and Termination

  1. Term. This Agreement will begin on the Effective Date and will continue until such time as Microsoft ceases to make the Cohere Models available to Customer unless terminated earlier as set forth in this Agreement (the “Term”).
  2. Right to Request Microsoft to Suspend or Terminate Access. In addition and not withstanding anything to the contrary in this Agreement, Cohere reserves the right to request Microsoft to terminate or suspend Customer’s access to the Cohere Models at any time at Cohere’s sole discretion, including if Cohere believes that Customer has violated this Agreement or as required by applicable laws.
  3. Termination. Cohere may, in addition to other relief, terminate this Agreement if Customer commits a material breach of this Agreement and fails to correct such breach within 14 calendar days after receipt of notice of such breach. Cohere may in its discretion terminate this Agreement effective immediately upon delivery of notice of termination to Customer if Customer becomes insolvent, ceases to conduct business in the ordinary course, takes any step or proceeding available to Customer for the benefit of insolvent debtors, or is subject to a proceeding for liquidation, dissolution or winding up, or a receiver, receiver-manager, liquidator or trustee in bankruptcy.
  4. Survival. The following Sections, together with any other provision of this Agreement which expressly or by its nature survives termination or expiration, or which contemplates performance or observance subsequent to termination or expiration of this Agreement, will survive expiration or termination of this Agreement for any reason: Section 3 (Customer’s Use of the Cohere Models), Section 5 (Intellectual Property; Ownership), Section 6 (Privacy), Section 7 (Fees and Payment), Section 8 (Confidential Information), Section 9 (Warranty and Disclaimer; Data Indemnification), Section 10 (Limitation of Liabilities), Section 11(d) (Survival), and Section 13 (General Provisions).
  1. Support Services

In addition to resources made available through the Azure ML Marketplace, Customer may access, but Cohere is not obligated to provide, Cohere’s technical support services in respect of the Cohere Models via email at: support@cohere.com (“Support Services”).

  1. General Provisions

  1. Notices. Notices sent to either Party will be effective when delivered in writing and in person or by email, one day after being sent by overnight courier, or five days after being sent by first class mail postage prepaid to the official contact designated by the Party to whom a notice is being given. Notices must be sent: (i) if to Cohere, either through the Azure ML Marketplace or to the following address:

171 John Street, Suite 200 Toronto, Ontario M5T 1X3

Email: support@cohere.com with a copy to legal@cohere.com

and (ii) if to Customer, to the current postal or email address identified in Customer’s Microsoft account or otherwise through the Azure ML Marketplace. Cohere may change its contact information by posting the new contact information on its website at: https://cohere.com or by giving notice thereof to Customer. Customer is solely responsible for keeping its contact information on file with Cohere current at all times during the Term.

  1. Assignment. Customer will not assign this Agreement to any third party without Cohere’s prior written consent. Cohere may assign this Agreement or any rights under this Agreement to any third party without Customer’s consent. This Agreement will inure to the benefit of and be binding upon the Parties, their permitted successors and permitted assignees.
  2. Governing Law and Attornment. This Agreement and any action related thereto will be governed by and construed in accordance with, without regard to conflicts of law principles:
  1. if Customer is based in the United States of America, the laws of the State of New York and the federal laws of the United States applicable therein, and the Parties will initiate any lawsuits in connection with this Agreement in New York City, New York, and irrevocably attorn to the exclusive personal jurisdiction and venue of the courts sitting therein; or
  2. if Customer is not based in the USA, the laws of the Province of Ontario and the federal laws of Canada applicable therein, and the Parties will initiate any lawsuits in connection with this Agreement in Toronto, Ontario, Canada, and irrevocably attorn to the exclusive personal jurisdiction and venue of the courts sitting therein.

The U.N. Convention on Contracts for the International Sale of Goods will not apply to this Agreement. This choice of jurisdiction does not prevent Cohere from seeking injunctive relief with respect to a violation of Intellectual Property Rights or confidentiality obligations in any appropriate jurisdiction.

  1. Export Restrictions. Customer will comply with all export laws and regulations that may apply to its access to or use of the Cohere Models.
  2. Construction; Interpretation. Except as otherwise provided in this Agreement, the Parties’ rights and remedies under this Agreement are cumulative and are in addition to, and not in substitution for, any other rights and remedies available at law or in equity or otherwise. This Agreement is not intended to conflict with Customer’s agreements with Microsoft. Customer may reach out to Cohere regarding any perceived conflict under the addresses set out in Section 13(a). The terms “include” and “including” mean, respectively, “include without limitation” and “including without limitation.” The headings of sections of this Agreement are for reference purposes only and have no substantive effect.
  3. Force Majeure. Neither Party will be liable for delays caused by any event or circumstances beyond that Party’s reasonable control, including acts of God, acts of government, flood, fire, earthquakes, civil unrest, acts of terror, strikes or other labour problems (other than those involving that Party’s employees), Internet service failures or delays, or the unavailability or Modification by third parties of telecommunications or hosting infrastructure or third party websites (“Force Majeure”).
  4. Severability. Any provision of this Agreement found by a tribunal or court of competent jurisdiction to be invalid, illegal or unenforceable will be severed from this Agreement and all other provisions of this Agreement will remain in full force and effect.
  5. Waiver. A waiver of any provision of this Agreement must be in writing and a waiver in one instance will not preclude enforcement of such provision on other occasions.
  6. Independent Contractors. Cohere’s relationship to Customer is that of an independent contractor, and neither Party is an agent or partner of the other. Neither Party will have, and neither Party will represent to any third party that it has, any authority to act on behalf of the other Party.
  7. Entire Agreement. This Agreement, along with any confidential disclosure agreement entered into by the Parties that references this Agreement and all attachments, constitute the entire agreement between the Parties with respect to the subject matter of this Agreement and supersedes all prior or contemporaneous agreements, representations or other communications between the Parties, whether written or oral.
  8. Amendments. No amendment, supplement, modification, waiver, or termination of this Agreement and, unless otherwise expressly specified in this Agreement, no consent or approval by any Party, will be binding unless executed in writing by the Party or Parties to be bound thereby. NOTWITHSTANDING THE PRECEDING SENTENCE, COHERE MAY UNILATERALLY AMEND THIS AGREEMENT, IN WHOLE OR IN PART (EACH, AN “AMENDMENT”), BY GIVING CUSTOMER PRIOR NOTICE OF SUCH AMENDMENT OR POSTING NOTICE OF SUCH AMENDMENT ON THE AZURE MAAS WEBSITE. UNLESS OTHERWISE INDICATED BY COHERE, ANY SUCH AMENDMENT WILL BECOME EFFECTIVE AS OF THE DATE THE NOTICE OF SUCH AMENDMENT IS PROVIDED TO CUSTOMER OR IS POSTED ON THE AZURE MAAS WEBSITE (WHICHEVER IS THE EARLIER).
  9. English Language. It is the express wish of the Parties that this Agreement and all related documents be drawn up in English. C’est la volonté expresse des parties que la présente convention ainsi que les documents qui s’y rattachent soient rédigés en anglais.
  1. Definitions

As used in this Agreement, the following capitalized words have the meaning set out below:

  1. Agreement” has the meaning set out in the preamble.
  2. AI” means artificial intelligence.
  3. Amendment” has the meaning set out in Section 13(k).
  4. Azure MaaS Platforms has the meaning set out in the preamble.
  5. Azure MaaS Website” has the meaning set out in the preamble.
  6. Azure ML Marketplace” has the meaning set out in the preamble.
  7. Cohere” has the meaning set out in the preamble.
  8. Cohere Documentation” means any documentation in any form whatsoever, made available by Cohere related to the Cohere Models.
  9. Cohere Models” means Cohere’s AI-powered neural networks for natural language processing.
  10. Confidential Information” has the meaning set out in Section 8(a).
  11. Copyright Assurance” has the meaning set out in Section 9(e)(i).
  12. Customer” has the meaning set out in the preamble.
  13. Customer Credentials” has the meaning set out in Section 3(a).
  14. Customer Data” means any data, information, content, records, or files that Customer loads, submits, transmits, or enters into the Cohere Models.
  15. Customer Offering” means Customer’s application that makes use of the Cohere Models.
  16. Discloser” has the meaning set out in Section 8(a).
  17. Effective Date” has the meaning set out in the preamble.
  18. End User” means Customer’s customers or other end user of the Customer Offering.
  19.  “End User Agreement” has the meaning set out in Section 4(b).
  20. Fees” has the meaning set out in Section 7.
  21. Force Majeure” has the meaning set out in Section 13(f).
  22. High Risk Activities” means activities where the use or failure of the Cohere Models would reasonably be expected to result in death, serious personal injury, or severe environmental or property damage (such as the creation or operation of weaponry).
  23. Intellectual Property Rights” means any and all registered and unregistered rights granted, applied for or otherwise now or hereafter in existence under or related to any patent, copyright, trademark, trade secret, database protection or other intellectual property rights laws, and all similar or equivalent rights or forms of protection, in any part of the world.
  24. Microsoft” has the meaning set out in the preamble.
  25. Modifications” means modifications, improvements, customizations, patches, bug fixes, updates, enhancements, aggregations, compilations, derivative works, translations and adaptations.
  26. Output” means a result generated by the Cohere Models in response to a Prompt.
  27. Party” or “Parties” has the meaning set out in the preamble.
  28. Person” means an individual, corporation, company, limited liability company, body corporate, partnership, joint venture, governmental authority, unincorporated organization, trust, association or other entity.
  29. Personal Information” means information about an identifiable individual provided by Customer under this Agreement.
  30. Prompt” means the submission of text, documents, or other materials into the Cohere Models.
  31. Receipt” has the meaning set out in Section 8(a).
  32. Responsible Use Guidelines” means: (a) the model cards, available at https://docs.cohere.com/docs/generation-card; b) the data statement, available at https://docs.cohere.com/docs/data-statement; and (c) the usage guidelines, available at https://docs.cohere.com/docs/usage-guidelines.
  33. Support Services” has the meaning set out in Section 12.
  34. Term” has the meaning set out in Section 11.