TELECOMMUNICATIONS

Own your data and your future with Sovereign AI

Modernize customer experiences, automate network operations, and unlock proprietary data with AI built for the security and scale of the telecom industry.

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Network Optimization Agent interface card overlaid on a large satellite dish, showing system and connectivity status as “Ready.”

Trusted by industry leaders worldwide

Unify data, network traffic, and subscriber information with North

Discover

Surface context-aware answers securely grounded in technical documentation and customer history.

Create

Quickly draft service advisories, RFP responses, and personalized retention offers.

Automate

Accelerate work with AI agents that triage tickets, analyze logs, and act across your OSS/BSS.

Elevate subscriber experience. Optimize operations.

Explore how North powers use cases across the telecommunications value chain.

User interface for a “Customer Resource Agent” showing a support query about frequent dropped mobile calls and a generated response listing troubleshooting steps such as checking coverage, restarting the device, updating software, and inspecting the SIM card.

Empower agents and chatbots to resolve issues faster with hyper-personalized, data-grounded responses.
Reduce Average Handling Time (AHT) by surfacing troubleshooting steps and policy details instantly
Analyze sentiment in real-time to suggest retention offers and prevent churn
Automate call summarization and entry into CRM systems to free up agent time
Help engineering teams move from reactive fixes to proactive maintenance by unlocking insights from unstructured logs.
Triangulate network incidents by correlating ticket data, maintenance logs, and field reports
Instantly retrieve technical specs and configuration protocols from vendor documentation
Automate root cause analysis summaries for faster post-incident reporting
Use North to automate complex back-office workflows, ensuring speed and regulatory alignment in highly competitive markets.
Auto-generate responses to complex RFPs using historical bid data and product catalogs
Analyze contracts to ensure compliance with local telecommunications regulations
Summarize competitive intelligence to equip B2B sales teams with winning talking points

Go North

Reimagine telecommunications with secure enterprise AI

Frontier models built for enterprise innovation

Power mission-critical applications with high-performance foundation models.

Command

A family of high-performance generative models

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Powerful agentic performance with minimal compute overhead
Unified reasoning, tool orchestration, and multimodal intelligence in a single model
Supports 49 languages for global communication and discovery

Embed

A model for semantic text representation

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Captures the semantic meaning of text for accurate document comparison
Converts text to vectors for fast, scalable search
Uncovers hidden patterns and relationships in data

Rerank

A model for relevant search results

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Prioritizes most relevant documents for better user experiences
Tailors results to individual user needs and preferences
Continuously updates results based on user interactions

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eBook

Mastering private AI deployments

Learn about the benefits and potential ROI of private AI deployments.

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eBook

Building secure AI agents

Learn how AI agents can enhance critical services in regulated industries.

Read now

Field engineer wearing a hard hat and high-visibility safety vest standing on an elevated platform near telecommunications towers, using a laptop to review data outdoors.

Secure, compliant, and ready for production

Privately deployable: Run our AI solutions in your own VPC or on-prem environment for full data sovereignty.
Regulator-ready: Ensure compliance with auditable outputs, usage monitoring, and built-in governance tools.
Fully customizable: Tailor our models to your unique data, use cases, and infrastructure.
Expert-implemented: Work with our forward-deployed engineers to ensure fast, secure implementation.

What our customers say

“We’re proud to partner with Cohere to create a sovereign, full-stack AI solution, custom-built to support Canadian government and business.”

— Mirko Bibic, President and CEO at Bell Canada

Learn more

View of the CN Tower in Toronto rising into a clear sky, with sunlight reflecting off the observation deck near the top.

“We’re proud to partner with Cohere to create a sovereign, full-stack AI solution, custom-built to support Canadian government and business.”

— Mirko Bibic, President and CEO at Bell Canada

Learn more

Accelerate your AI roadmap with Cohere for telecommunications

Connect with an expert to explore how Cohere’s products can fit your stack, data and goals.

Align AI to your workflows and use cases
Choose deployment options that fit your infrastructure
Move from pilot to production — safely and securely

Own your data and your future with Sovereign AI

Unify data, network traffic, and subscriber information with North

Elevate subscriber experience. Optimize operations.

Revolutionize customer support and retention

Streamline network operations and engineering

Accelerate B2B sales and compliance

Reimagine telecommunications with secure enterprise AI

Frontier models built for enterprise innovation

Mastering private AI deployments

Building secure AI agents

Secure, compliant, and ready for production

What our customers say

“We’re proud to partner with Cohere to create a sovereign, full-stack AI solution, custom-built to support Canadian government and business.”

“We’re proud to partner with Cohere to create a sovereign, full-stack AI solution, custom-built to support Canadian government and business.”

Accelerate your AI roadmap with Cohere for telecommunications

Own your data and your future with Sovereign AI

Unify data, network traffic, and subscriber information with North

Elevate subscriber experience. Optimize operations.

Revolutionize customer support and retention

Streamline network operations and engineering

Accelerate B2B sales and compliance

Reimagine telecommunications with secure enterprise AI

Frontier models built for enterprise innovation

Mastering private AI deployments

Building secure AI agents

Secure, compliant, and ready for production

What our customers say

“We’re proud to partner with Cohere to create a sovereign, full-stack AI solution, custom-built to support Canadian government and business.”

“We’re proud to partner with Cohere to create a sovereign, full-stack AI solution, custom-built to support Canadian government and business.”

Accelerate your AI roadmap with Cohere for telecommunications