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Digital Health & Wellness AI Coach


A digital health company wanted to build a fully conversational health and wellness AI coach that considered user demographics, health goals, and content history. The goal was to increase user engagement and retention using the thousands of pieces of content they already had. They engaged Cohere to help them develop the coach application.


Using Cohere Command and Rerank with retrieval-augmented generation (RAG), the customer built an AI coach. By connecting to the company's content platform, the AI coach could draw from the company’s library of wellness advice as a source of truth, using this for conversations with users. A proof-of-concept was hosted via the Cohere Platform. The final production model will be hosted on a virtual private cloud service for the benefit of customer security and privacy.

How it works


Based on user interaction history, Cohere Command generates a query to search for content on the company platform


Connectors plug into customer’s  user profile database and content platform


Cohere Rerank sorts collected responses based on semantic relevance to the original query


Based on relevant responses, Cohere Command generates conversational wellness advice


Better user experience

Higher user engagement and retention

Improved brand perception

The Cohere Difference

Leading model accuracy

Leading model accuracy

Cohere’s retrieval prioritizes accurate responses and citations

Accelerated enterprise deployment

Accelerated enterprise deployment

Cohere’s models come with connectors to common data sources



Cohere’s models can be fine-tuned to further improve domain performance



Cohere’s powerful inference frameworks optimize throughput and reduce compute requirements

Flexible deployment

Flexible deployment

Cohere models can be accessed through a SaaS API, on cloud infrastructure (Amazon SageMaker, Amazon Bedrock, OCI Data Science, Google Vertex AI, Azure AI), and private deployments (virtual private cloud and on-premises)

Multilingual support

Multilingual support

Over 100 languages are supported, so the same topics, products, and issues are identified the same way